Privacy Policy & Cookie Notice
Background
Kali Crow Coaching (“I”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This notice explains how we use personal information collected through our website, Kali Crow Coaching (“Our Site”), in line with the UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).
By using Our Site, you accept this Privacy Policy. If you do not agree, please stop using Our Site immediately.
​
1. Definitions
-
Personal data: Information relating to an identified or identifiable individual.
-
Cookie: A small text file placed on your device when you visit Our Site.
-
Account: An optional user account enabling access to certain features.
2. Who We Are
Kali Crow Coaching is operated by Kali Crow as an independent coaching practice based in the UK.
Data Protection Contact: Kali Crow
Email: kalicrow.coaching@outlook.com
Phone: 07841701418
3. What This Notice Covers
This notice applies only to your use of Our Site. If you follow links to other websites, please review their privacy policies.
4. Your Rights
You have the right to:
-
Be informed about how your data is used
-
Access the personal data we hold about you
-
Request correction of inaccurate data
-
Request deletion (“right to be forgotten”)
-
Restrict or object to processing
-
Request data portability
-
Withdraw consent where we rely on it
-
Complain to the Information Commissioner’s Office (ICO) if you’re concerned.
5. What Data We Collect
We may collect:
-
Your name
-
Business or organisation name
-
Email address
-
Telephone number
-
Coaching‑related information you choose to provide in enquiries
-
IP address
-
Usage data (e.g. pages visited, browser type)
​
6. How We Use Your Data
We use your personal data to:
-
Respond to coaching enquiries
-
Provide coaching services
-
Maintain internal records
-
Analyse website performance and for record keeping
-
Send updates or marketing (opt‑in only)
7. Data Retention
We retain personal data only for as long as needed. Website enquiries are generally kept for up to 24 months unless a coaching contract is formed. For more details, our Data Retention Policy is available upon request.
8. Data Security & Storage
Your data is stored securely within the UK. We use appropriate technical and organisational measures to protect it.
9. Sharing Your Data
We do not share your data with third parties except:
-
Where required by law
-
With service providers (e.g. email, hosting, analytics) under strict data protection terms
-
In the event of business restructuring, with appropriate safeguards
We may transfer data outside the UK or EEA, but only with appropriate safeguards (e.g. Standard Contractual Clauses).
10. Your Control Over Your Data
You can:
-
Opt out of marketing at any time
-
Access, update or delete your data by contacting us
-
Change cookie preferences via your browser
11. Cookies
Our Site uses cookies to improve functionality and analyse usage.
Types of cookies we use:
-
Strictly Necessary: Enable site functionality
-
Performance/Analytics: Track usage (e.g. Google Analytics)
A cookie banner will request your consent on first visit. You can also manage preferences through your browser settings.
12. Accessing Your Data
To request a copy of your data by contacting us at:
Email: kalicrow.coaching@outlook.com
Phone: 07841701418
13. Changes to This Notice
We may update this Privacy Policy. Changes will be posted on Our Site, and continued use of Our Site indicates acceptance of those changes.